Terms and Conditions
1. TERMS
A. A one-half deposit is required to confirm each sale, unless third party financing is approved and utilized. Meg Brown Home Furnishings accepts Visa, Mastercard, American Express and approved checks for your deposit. A $30 fee will be charged on all returned checks. Meg Brown Home Furnishings retains a security interest in the merchandise pending payment.
B. Balances are due upon delivery if the furniture is being delivered on a Meg Brown Home Furnishings' truck. If an order is shipped from an outside carrier, the balance will be due by certified funds before the furniture ships. Freight charges are due to the outside carrier upon delivery. Balances cannot be paid with cash, credit cards, or third party financing.
C. Meg Brown Home Furnishings also offers financing programs through third party finance companies. If you choose to take advantage of this financing and your application is approved, payments must be made to the finance company on or before the due dates in order to avoid penalties in accordance with the terms of the financing agreement.
D. All sales tickets are checked for accuracy. Errors in arithmetic or pricing are subject to correction with your approval. In the event you do not approve, Meg Brown Home Furnishings reserves the right to to cancel the sale.
E. Meg Brown Home Furnishings can provide you with an estimated delivery time on special orders. Unfortunately, these dates often change based on factory production schedules and other issues beyond our control. We cannot be held responsible for changes in lead times or factory delays.
2. DELIVERIES
A. Please note the size of the merchandise and make sure that it will easily fit through all passages necessary for delivery. Meg Brown Home Furnishings cannot be responsible for items that will not fit into your home. If delivery involves limited maneuverability, Meg Brown Home Furnishings will not be liable for damages that might occur from attempting delivery. The customer is responsible for notifying Meg Brown Home Furnishings of any special delivery conditions. You are responsible for any additional delivery help, equipment, tolls, or transportation charges that may be required to deliver your furniture. Meg Brown Home Furnishings cannot be responsible for deliveries made by outside carriers.
B. Customers must report any damages or defects at the time of delivery and note them on the delivery ticket. Delivery personnel may be able to make adjustments and fix minor problems. If they cannot correct them, please call us for authorization to return the damaged or defective item only for deluxing, repair, or replacement at our discretion. You will not be charged a re-delivery charge unless the merchandise met manufacturer's quality standards.
C. Customer pickups may require certified funds. Meg Brown Home Furnishings reserves the right to refuse to allow pickups in rented trucks. Customers waive any claims for damages or defects on all customer pickups. Meg Brown Home Furnishings cannot be responsible for securing furniture to your vehicle.
D. Orders not delivered within 30 days of their arrival at our warehouse must be paid in full and will incur a storage charge of 2% of the total order per month.
3. ORDER CANCELLATION
Orders cannot be changed or cancelled once placed. A restocking fee of one half of the purchase price will be charged on all cancellations. Customer's own material (COM) cannot be cancelled or refunded.
4. WARRANTY
A. Meg Brown Home Furnishings warrants its merchandise to meet manufacturers' warranty standards. Manufacturer warranties do not apply to "AS IS" merchandise.
B. We cannot warrant the wearing ability, stretching, shrinking, or color-fastness of fabric or leathers, as the manufacturer does not guarantee them. Dye lots of leather and fabric may vary from our swatches, therefore we cannot assume responsibility for shade variations. Many leathers require routine cleaning. Please check with Meg Brown Home Furnishings for instructions on cleaning specific leathers.
C. Warranties on mattresses do not cover body impressions or comfort. Please see your specific warranty information for more details.
D. Meg Brown Home Furnishings cannot assume responsibility for wall-hung mirrors or accessories after installation due to the nature of wall construction.
E. Meg Brown Home Furnishings cannot guarantee matching items due to grain and color variations in wood and leather.
F. No warranty or change of terms and conditions either expressed or implied shall be valid unless documented on your order contract and approved by management. Your order contract supersedes any and all written and verbal representations.
5. REFUNDS and CREDITS
A. All authorized refunds of cash or check payments will be made within two weeks of cancellation or return of the merchandise. Cash refunds cannot be given.
B. All other authorized refunds will be credited to the originally charged account within two weeks of the cancellation or return of the merchandise.
A. A one-half deposit is required to confirm each sale, unless third party financing is approved and utilized. Meg Brown Home Furnishings accepts Visa, Mastercard, American Express and approved checks for your deposit. A $30 fee will be charged on all returned checks. Meg Brown Home Furnishings retains a security interest in the merchandise pending payment.
B. Balances are due upon delivery if the furniture is being delivered on a Meg Brown Home Furnishings' truck. If an order is shipped from an outside carrier, the balance will be due by certified funds before the furniture ships. Freight charges are due to the outside carrier upon delivery. Balances cannot be paid with cash, credit cards, or third party financing.
C. Meg Brown Home Furnishings also offers financing programs through third party finance companies. If you choose to take advantage of this financing and your application is approved, payments must be made to the finance company on or before the due dates in order to avoid penalties in accordance with the terms of the financing agreement.
D. All sales tickets are checked for accuracy. Errors in arithmetic or pricing are subject to correction with your approval. In the event you do not approve, Meg Brown Home Furnishings reserves the right to to cancel the sale.
E. Meg Brown Home Furnishings can provide you with an estimated delivery time on special orders. Unfortunately, these dates often change based on factory production schedules and other issues beyond our control. We cannot be held responsible for changes in lead times or factory delays.
2. DELIVERIES
A. Please note the size of the merchandise and make sure that it will easily fit through all passages necessary for delivery. Meg Brown Home Furnishings cannot be responsible for items that will not fit into your home. If delivery involves limited maneuverability, Meg Brown Home Furnishings will not be liable for damages that might occur from attempting delivery. The customer is responsible for notifying Meg Brown Home Furnishings of any special delivery conditions. You are responsible for any additional delivery help, equipment, tolls, or transportation charges that may be required to deliver your furniture. Meg Brown Home Furnishings cannot be responsible for deliveries made by outside carriers.
B. Customers must report any damages or defects at the time of delivery and note them on the delivery ticket. Delivery personnel may be able to make adjustments and fix minor problems. If they cannot correct them, please call us for authorization to return the damaged or defective item only for deluxing, repair, or replacement at our discretion. You will not be charged a re-delivery charge unless the merchandise met manufacturer's quality standards.
C. Customer pickups may require certified funds. Meg Brown Home Furnishings reserves the right to refuse to allow pickups in rented trucks. Customers waive any claims for damages or defects on all customer pickups. Meg Brown Home Furnishings cannot be responsible for securing furniture to your vehicle.
D. Orders not delivered within 30 days of their arrival at our warehouse must be paid in full and will incur a storage charge of 2% of the total order per month.
3. ORDER CANCELLATION
Orders cannot be changed or cancelled once placed. A restocking fee of one half of the purchase price will be charged on all cancellations. Customer's own material (COM) cannot be cancelled or refunded.
4. WARRANTY
A. Meg Brown Home Furnishings warrants its merchandise to meet manufacturers' warranty standards. Manufacturer warranties do not apply to "AS IS" merchandise.
B. We cannot warrant the wearing ability, stretching, shrinking, or color-fastness of fabric or leathers, as the manufacturer does not guarantee them. Dye lots of leather and fabric may vary from our swatches, therefore we cannot assume responsibility for shade variations. Many leathers require routine cleaning. Please check with Meg Brown Home Furnishings for instructions on cleaning specific leathers.
C. Warranties on mattresses do not cover body impressions or comfort. Please see your specific warranty information for more details.
D. Meg Brown Home Furnishings cannot assume responsibility for wall-hung mirrors or accessories after installation due to the nature of wall construction.
E. Meg Brown Home Furnishings cannot guarantee matching items due to grain and color variations in wood and leather.
F. No warranty or change of terms and conditions either expressed or implied shall be valid unless documented on your order contract and approved by management. Your order contract supersedes any and all written and verbal representations.
5. REFUNDS and CREDITS
A. All authorized refunds of cash or check payments will be made within two weeks of cancellation or return of the merchandise. Cash refunds cannot be given.
B. All other authorized refunds will be credited to the originally charged account within two weeks of the cancellation or return of the merchandise.